Complex Care Tailored Around the Individual
Providing specialist, person-centred support that promotes independence, wellbeing and meaningful outcomes for people with complex and diverse needs.
Providing specialist, person-centred support that promotes independence, wellbeing and meaningful outcomes for people with complex and diverse needs.
Complex care is specialised support designed for individuals who require ongoing or significant assistance due to serious health conditions or disabilities. It typically combines support with everyday activities and tailored behavioural support carried out by skilled staff. The focus is on promoting safety, comfort, and maximum independence.
At CJP Outreach Services, we understand that every person has unique strengths, aspirations and support needs. Our experienced teams work alongside individuals, families and professionals to deliver personalised support that enhances quality of life, promotes independence and achieves meaningful outcomes.
We provide specialist support for people with complex and diverse needs, ensuring support is tailored to the individual, not simply the diagnosis. Through compassionate, outcome-focused support, we empower people to lead fulfilling lives whilst remaining at the centre of every decision.
At CJP Outreach Services, we understand that behaviours of concern are often a form of communication, reflecting unmet needs, anxiety, frustration, pain or difficulties in expressing thoughts and feelings.
Our approach focuses on understanding the person, their experiences and the factors influencing behaviour, rather than simply responding to incidents as they occur. By building positive relationships, creating consistent support strategies and promoting emotional wellbeing, we help individuals feel safe, understood and empowered.
Our highly trained teams utilise evidence-based approaches, including Positive Behaviour Support (PBS), Studio III and other specialist frameworks, to develop proactive strategies that reduce distress, improve quality of life and increase opportunities for independence and community participation.
Working collaboratively with individuals, families and professionals, we focus on creating sustainable, positive outcomes that help people achieve their goals and live fulfilling lives.
At CJP Outreach Services, we believe that every behaviour serves a purpose and communicates a need. Our Positive Behaviour Support (PBS) Plans are designed to help individuals, families and support teams better understand the factors that influence behaviour, enabling proactive and person-centred support.
Our PBS Plans focus on understanding the individual as a whole, recognising their strengths, preferences, communication style, environment and life experiences. By identifying triggers, patterns and unmet needs, we can develop practical strategies that reduce distress, improve wellbeing and enhance quality of life.
Working collaboratively with the individual, their support network and relevant professionals, we create bespoke PBS Plans that promote consistency, build resilience and support meaningful outcomes.
We believe that exceptional support starts with exceptional training. Our teams receive specialist training that equips them with the skills, knowledge and confidence to provide safe, compassionate and effective support for people with complex needs.
We deliver evidence-based training programmes including Positive Behaviour Support (PBS), NAPPI and Studio III, helping colleagues develop positive, proactive approaches that promote wellbeing, reduce distress and improve quality of life.
Training is never viewed as a one-off event. We are committed to ongoing learning and development, ensuring our teams remain responsive to changing needs, best practice guidance and the unique circumstances of every individual we support.
Every person is different, which is why we invest in training that reflects the needs of the people we support. Alongside PBS, NAPPI and Studio III, we can provide a range of additional specialist training programmes designed around specific health, behavioural, communication and support requirements.
By combining specialist training with person-centred values, we ensure our teams are equipped to provide consistent, high-quality support that promotes independence, dignity and meaningful outcomes.
We use recognised evidence-based frameworks and quality-of-life measures to understand what matters most to the people we support.
By incorporating tools such as the PERMA model and outcome-focused assessments, we can develop personalised support strategies that promote wellbeing, independence and meaningful outcomes.
Ultimately, our goal is simple: to ensure that support is shaped by what matters most to the individual, resulting in better experiences, better outcomes and a better quality of life.
Using Positive Behaviour Support, specialist training and person-centred approaches, we focus on understanding the factors that contribute to distress and developing proactive strategies that reduce the need for restrictive interventions whilst promoting safety, independence and quality of life. We believe that reducing restrictive practices is about more than managing risk. It is about increasing opportunities, promoting independence, strengthening relationships and enabling people to live the life they choose.
We believe the best outcomes are achieved when individuals, families, professionals and support teams work together. Through open communication, shared decision-making and regular review, we ensure everyone has a voice and remains informed. By building trusted partnerships and maintaining transparency at every stage, we create support that is consistent, responsive and centred around the individual's goals and aspirations. Strong partnerships are at the heart of effective support. We work collaboratively with individuals, families and professionals.