For Complex Needs
Support that Empowers
Rated Service
For Brighter Futures
At CJP Outreach Services, we understand that every person has unique strengths, aspirations and support needs. Our experienced teams work alongside individuals, families and professionals to deliver personalised support that enhances quality of life, promotes independence and achieves meaningful outcomes.
We provide specialist support for people with complex and diverse needs, ensuring support is tailored to the individual, not simply the diagnosis. Through compassionate, outcome-focused support, we empower people to lead fulfilling lives whilst remaining at the centre of every decision.
Behaviour is a form of communication. At CJP Outreach Services, we recognise that individuals with forensic histories or complex behavioural needs may have experienced trauma, adversity, rejection or significant life challenges that influence how they interact with the world around them. Our approach focuses on understanding the person behind the behaviour rather than simply reacting to what we see.
We take time to build trusting relationships and gain a detailed understanding of each individual’s experiences, strengths, motivations and support needs. By developing this understanding, we can identify the factors that contribute to distress, frustration or behaviours of concern and implement strategies that promote positive outcomes.
Our support is rooted in positive behavioural approaches that encourage individuals to develop new skills, increase self-awareness and make meaningful progress towards their goals. We focus on recognising strengths and creating opportunities for success while maintaining a safe and supportive environment.
Through consistency, compassion and professional expertise, we help individuals build confidence, develop healthier coping strategies and move towards greater independence, stability and personal achievement.
Every individual we support has a unique history, set of experiences and pathway towards achieving their goals. Our specialist support plans are designed around the person, taking into account their needs, strengths, risks, aspirations and circumstances.
We work collaboratively with individuals, families, commissioners, clinical teams and other professionals to develop support plans that are personalised, realistic and outcome-focused. This ensures everyone involved has a clear understanding of how support will be delivered and what success looks like.
Our plans provide guidance on communication, behavioural support, risk management and skill development, ensuring a consistent approach across all areas of support. This consistency helps create stability, build trust and promote positive change over time.
Support plans are regularly reviewed to reflect progress, changing needs and new opportunities. By continually adapting our approach, we ensure support remains effective, responsive and focused on helping individuals achieve sustainable outcomes.
Supporting individuals with forensic histories and complex behavioural needs requires a highly skilled workforce. Our teams receive specialist training that equips them with the knowledge, confidence and practical skills needed to provide safe, effective and person-centred support.
raining includes Positive Behaviour Support (PBS), helping staff understand the reasons behind behaviours and develop proactive strategies that promote positive outcomes. This approach focuses on improving quality of life, increasing independence and reducing the need for restrictive practices.
Our colleagues are also trained in Studio III and NAPPI, providing them with the skills to recognise early signs of distress, use effective de-escalation techniques and respond safely and compassionately during periods of heightened anxiety or crisis. These approaches support individuals to feel understood, respected and supported while maintaining their dignity and wellbeing.
Through ongoing learning, reflective practice and professional development, we maintain a highly skilled workforce committed to delivering exceptional support. By combining specialist behavioural training with compassion and understanding, we help individuals build confidence, develop positive coping strategies and achieve meaningful, long-term outcomes.
Creating safe and stable environments is fundamental to positive outcomes. We support individuals to develop the skills, confidence and resilience needed to manage challenges, make informed choices and increase their independence. Through structured support and positive behavioural approaches, we help people build more stable futures, strengthen community connections and achieve greater control over their lives.
We believe positive risk management is about balancing safety with opportunity. Rather than focusing solely on restrictions, we work with individuals to identify achievable goals and support them to take appropriate risks that promote growth, learning and independence. Our approach is collaborative, proportionate and person-centred, helping individuals develop confidence while ensuring potential risks are carefully understood, managed and reviewed.
Effective support is built on strong relationships and open communication. We work closely with individuals, families, commissioners, healthcare professionals and wider support networks to ensure support remains coordinated, consistent and focused on achieving positive outcomes. Through collaboration and shared goals, we create supportive environments that encourage progress, promote accountability and help individuals move towards safer, more independent and fulfilling lives.
We believe that consistency is essential. By building stable, dedicated support teams, we help people develop trusting relationships with those who know them best.
This approach reduces anxiety, promotes positive outcomes and creates the foundation for long-term success. Our support teams receive specialist training tailored to the needs of the people we support, including complex health needs, autism, behaviours of distress, communication, sensory needs and positive behaviour support.
This investment in our people ensures that support is delivered safely, confidently and with genuine expertise.
1
Delivering exceptional care and support starts with exceptional training. Our colleagues receive specialist training tailored to the unique needs of the people they support, ensuring they have the knowledge, skills and confidence to provide safe, effective and person-centred care.
Through continuous learning and development, we equip our teams to respond positively to complex situations and changing needs.
2
We believe that high-quality support is driven by well-trained and knowledgeable teams. Our staff undertake specialist training in areas including complex care, autism, behaviours of distress, communication, sensory needs and positive behaviour support.
This investment enables us to deliver consistent, high-quality support that helps people achieve meaningful outcomes and greater independence.
3
Strong relationships are built through consistency and expertise. We carefully develop dedicated support teams who receive specialist training tailored to the individuals they support.
This combination of training and continuity helps build trust, reduces anxiety and creates the stability needed for people to thrive.
transforming Care Complex Nurse - Somerset
I am pleased to provide this statement in support of CJP, who have consistently demonstrated exemplary standards in the care and support of the individuals with complex needs and behaviours that challenge.
CJP have provided an outstanding service to two of my patients under the care of the Rapid Intervention Team within Somerset NHS Foundation Trust. Both individuals present with highly complex behavioural profiles that previously led to placement breakdowns with other providers. In contrast CJP not only sustained these packages of care, but they made demonstrable progress in promoting stability, engagement and improved quality of life.
Their approach is person centred, highly progressive and underpinned by a genuine commitment to joint working. CJP are a model of collaborative, multi disciplinary practice, always approachable, transparent, and proactive in communication. They work closely with NHS and Social Care professionals, and are consistently receptive to advice, feedback and co produced care planning
experienced Social Worker
As I mentioned in our meeting, I feel that CJP Community Services – and you in particular – have been exceptional in coordinating the response to GM’s complex health issues.
As an out-of-county Social Worker – being so far away – it is reassuring to be kept in the communication loop and to know that you are liaising with all relevant professionals, health, social care and Advocacy. Your efforts in coordinating everyone involved will ensure the best outcome for someone who potentially has a serious health condition but lacks the mental capacity to make informed decisions about this.
This proactive and collaborative approach not only safeguards the individual but also demonstrates strong compliance with CQC standards. This reflects best practice in ensuring health needs are addressed promptly and in a person-centred manner. Such an approach is essential for GM’s health and wellbeing, while also supporting quality assurance and meeting regulatory requirements
Parent
I would like to express my sincere gratitude to CJP Outreach Services for the care and support given to my son.
The organisation is exceptional, the way that support is provided, the exceptional people who work for the organisation and the overall management is something that I have never seen before.
My son is now living his best life and it is truly amazing to see the transformation, and this is all down to CJP
